Insurance Case Studies

Automating Business Processes in Insurance

Summary: This paper describes how a business analyst would use Haley Expert Rules to write business rules in plain English to automate approval of life insurance policies.
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Mid-Tier P&C Insurer

Summary: Chose Haley Expert Rules for its unique business accessibility, scalability, and cross system performance resulting in the ability to compete in online channels.
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Marsh

Summary: Integrated HalyRules inference engine into ClaimSuite, a suite of web applications, resulting in increased productivity and the elimination of manual processes.
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UK Health Insurer

Summary: Used Haley's BRMS to empower their customers to obtain pre-authorization online or through call center representatives, both leveraging the same business rules.
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Diversified Healthcare Company

Summary: Utilized Haley's BRMS system, to enable to company to deliver value-added health consultation and advice services at a much lower cost of delivery.
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BUPA Ireland

Summary: Used HaleyRules inference engine as a foundation for its claims adjudication system to significantly reduce support costs, reduce response time, and increase user satisfaction.
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